| Brandt helps organizations achieve enhanced service levels through transforming the approach, performance, quality and efficiency of the organization and its people. |
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Brandt is grateful to be working with several key partners in the goal of providing you the best in our solutions. We would like to extend our appreciation by highlighting these companies along with their profiles and expertise.
Click on our partner logos on the right to learn more about each individual company and their expertise. |
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| Brandt's business partners |
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Brandt, together with Service Strategies Corporation provides specialized career development training for the service and support industry. Our competency-based, interactive courses provide the specific knowledge and skills your organization needs to gain and maintain a competitive edge in today's market. Involving your organization in delivery preparation and post-class skills measurement ensures long-term positive results.
Click here to visit the Service Strategies website
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Innovax Systems is a leading provider of systems development and integration of end to end integrated Contact Center solutions and Web-based applications. Headquartered in Singapore, Innovax has three offices including a subsidiary in Japan, and a development center in Singapore. Innovax's solutions include Computer Telephony Integration (CTI), Multi-channel Contact Center Management, Customer Relationship Management (CRM), e-Procurement, Backend Enterprise System Integration and Mobile Internet Platform solutions.
Click here to visit the Innovax Systems website
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Rhea Consulting is focused on creating and delivering leading edge customer management strategies. We can help businesses at every stage, through our experience of building customer sales and service operations from the groundup and also managing large and complex operations. Our team has worked extensively across Asia Pacific, Central America, the Caribbean and Europe, bringing a breadth of international experience together with a deep understanding of local South East Asian markets.
Click here to visit the Rhea Consulting website
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Jebsen & Jessen Communications is a leading converged IP solutions provider in the region for end-to-end communications solutions including IP telephony products and CRM contact centres.
Partnering world-class technology organisations, Jebsen & Jessen Communications helps enterprises achieve their communication goals, building on service excellence as the cornerstone of its success since its establishment in 1988.
Today, it operates in five ASEAN markets as one of seven regional businesses under the Jebsen & Jessen Group of Companies.
Click here to visit the Jebsen & Jessen website
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Established since 1991, KYKO provides productive training practices, geared towards performance planning, performance evaluation, performance enhancement, performance management and productive management skills to meet an organization’s requirements.
KYKO was designed and researched since 1976 by Mr. Bernard Tan, based on the integration of the existing personality theories incorporating with the needs and deprivation theories to understand the intricate complexities of human behavior.
As a psychometric specialist, KYKO’s effective training technique assures learner mastery of the subject at hand that revolves around an appreciative understanding of KYKO (Know Yourself Know Others).
Personality profiling is particularly evident in the commercial environment, and community culture where there is a shift from reliance on self to an understanding of others, being attentive to outcomes and being sensitive to multi-environment influences. In 2004, KYKO changed its strategy to create our own identity from other training providers where all our soft skills programs are incorporated with KYKO Psychometric Instrument to ensure practicability, transfer and return on investment in every of our program. Since then, thru constant research and development, KYKO has further enhanced its psychometric assessment tool to overcome shortfalls of other psychometric instruments.
To find out more technical information of the technicality of KYKO, please log on to our website www.kykobiz.com. For further information contact us at +603-4252 3299 or e-mail ckhwa@kykobiz.com / ronnieray@kykobiz.com
Click here to visit the KYKO website
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Established in 1998, Equal Strategy is Asia’s leading customer experience consultancy.
Our corporate philosophy is to ensure there is a strong fit between our services and our client’s needs.
With operations in Singapore and Kuala Lumpur, we service a client base that spans Asia.
Equal Strategy has worked successfully with some of the world’s leading companies.
Click here to visit the EQUAL STRATEGY website
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FUSION COMM has been successfully helping organizations in SEA to optimize the performance of their customer interaction center. Organizations who invest in a workforce optimization solution get more than just a great solution. Customers have our commitment to ensure that they reap the full benefits from the implementation. Implementation and consulting experiences gained from working in actual contact center environments gives us valuable insights to understand the challenges organizations face and knowing how to overcome them.
Our closed looped range of implementation, consulting services, training & workshops and support services are primarily designed to create successful deployments and real-world results within your customer interaction centers.
Click here to visit the Fusion Comm website
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SynesicAsia - an innovative, consulting & training enterprise focused on enhancing Stakeholder Satisfaction of firms by applying state of the art and proven methodologies in the areas of Quality & 6-Sigma and Stakeholder Relationship Management (SRM).
SynesicAsia is committed to contribute to the wellbeing of businesses in Asia by bringing leading edge thought and knowledge from Global sources -- that is customized to specific local / regional contexts for optimal implementation.
Click here to visit the SynesicAsia website
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